SUBSINCE PRIVACY POLICY

Subsince (“Subsince,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers

and users. This Privacy Policy explains how we collect, use, store, and protect your information when

you visit our website, purchase our skincare products (Neem Soap, Multanimitti Soap, and Haldi

Soap), create an account, or interact with our services.

For the purposes of this Privacy Policy:

  • “Site” refers to our website: https://subsince.com
  • “Service” refers to our online skincare product sales, user accounts, and related customer
  • services
  • “You” refers to any user or customer accessing our Site or Service

 

By accessing or using our Site or Service, you agree to this Privacy Policy and our Terms of Use.

I. INFORMATION WE COLLECT

We collect both Personal Information and Non-Personal Information.

Personal Information

Personal Information is information that can be used to identify you. This may include:

  • Full name
  • Email address
  • Contact number
  • Shipping and billing address
  • Payment and transaction details (processed securely via third-party payment gateways)
  • Order history
  • Feedback, reviews, and customer support communications

Non-Personal Information

Non-Personal Information does not directly identify you and may include:

  • Browser type and device information
  • IP address
  • Pages visited and time spent on the Site
  • Referring and exit URLs

 

II. INFORMATION COLLECTED THROUGH TECHNOLOGY

We may automatically collect certain information when you visit or use our Site through cookies and

similar technologies. These technologies help us:

  • Improve website performance and user experience
  • Understand customer preferences and usage patterns
  • Maintain login sessions and security

Cookies may be session-based (expire when you close your browser) or persistent (remain until

deleted). If you are unsure about cookies, you can manage or disable them through your browser

settings; however, some features of the Site may not function properly.

 

III. USER ACCOUNTS

To place orders and access certain features, you may create an account by providing your email

address and setting a password. You are responsible for maintaining the confidentiality of your login

credentials. By registering, you authorize Subsince to collect, store, and use your information in

accordance with this Privacy Policy.

 

IV. CHILDREN’S PRIVACY

Our Site and Services are not intended for children under the age of 13. We do not knowingly

collect Personal Information from children under 13. If we become aware that such information has

been collected, we will delete it promptly. If you believe we may have collected information from a

child, please contact us at Subsincecare@gmail.com.

 

V. HOW WE USE YOUR INFORMATION

We use Personal Information to:

  • Process and deliver orders
  • Provide customer support
  • Manage user accounts
  • Send order confirmations, updates, and service communications
  • Send promotional emails, SMS, or WhatsApp messages (you may opt out at any time)
  • Improve our products and website functionality
  • Comply with legal and regulatory requirements

We do not sell or rent your Personal Information to third parties.

 

VI. SHARING OF INFORMATION

We may share your information only in the following circumstances:

  • With trusted third-party service providers (such as payment processors, delivery partners,
  • and email services) strictly for business operations
  • When required by law, legal process, or government request
  • To protect the rights, safety, or property of Subsince, our users, or the public

All third parties are required to maintain confidentiality and use your information only for

authorized purposes.

 

VII. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your

Personal Information. While we strive to use commercially acceptable means to protect your data,

no method of transmission or storage is 100% secure. By using our Service, you acknowledge and

accept this risk.

 

VIII. YOUR RIGHTS AND CHOICES

You have the right to:

  • Opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us
  • Update or correct your account information
  • Request deletion of your Personal Information, subject to legal obligations

Please note that even if you opt out of promotional messages, we may still send you essential

service-related communications.

 

IX. LINKS TO THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for the privacy practices

or content of those websites. We encourage you to review their privacy policies before providing

any personal information.

 

X. CHANGES TO THIS PRIVACY POLICY

Subsince reserves the right to update this Privacy Policy at any time. Any changes will be posted on

this page. Continued use of the Site after changes indicates acceptance of the updated policy.

Last Updated: Last Updated

 

XI. CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: Subsincecare@gmail.com

Phone: +91 9898787173

Address: Gurukul Road, Ahmedabad, Gujarat, India

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